Cleanscape Landscaping and Design 
Last updated: 17 September 2026

Cleanscape Landscaping and Design (ABN 85 685 507 662) ("Cleanscape," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors to our website, cleanscape.com.au (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We aim to handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as good practice regardless of whether the Act strictly applies to our business.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Cleanscape Landscaping and Design PO Box 226, Carina QLD 4152 Email: enquiries@cleanscape.com.au Phone: 0408 185 808 ABN: 85 685 507 662

2. Information We Collect

We collect information in the following ways:

a) Information you provide directly

• Contact form: name, email address, phone number, and any details you include in your message (e.g. project description, address).

• Newsletter signup: name and email address.

• Book a free call: name, email address, phone number, and preferred date/time for the call, plus any notes you provide about your project.

b) Information collected automatically When you visit our Website, our hosting platform (Squarespace) and any analytics tools we use automatically collect certain information, which may include:

• IP address and approximate location

• Browser type and device information

• Pages visited, time spent on the site, and referring website

• Cookie data (see Section 4 below)

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted through our contact form

• Schedule and prepare for free consultation calls

• Provide quotes and information about our landscaping and garden design services

• Send newsletters or marketing updates to subscribers (only if you've opted in)

• Improve our Website and understand how visitors use it

• Meet legal, accounting, or administrative obligations

We do not sell your personal information to third parties.

4. Cookies and Analytics

Our Website is built on Squarespace, which uses cookies and similar tracking technologies to operate the site and may collect visitor analytics on our behalf. These cookies may track things like pages visited and general usage patterns.

You can control or disable cookies through your browser settings, though this may affect how the Website functions. For more detail on how Squarespace itself handles data, see Squarespace's Privacy Policy.

5. Sharing Your Information

We may share your information with:

• Squarespace, our website hosting and forms provider

• Email marketing / newsletter platform used to manage subscriber lists and send communications

• Scheduling tool used to manage bookings for free consultation calls

• Professional advisers (e.g. accountant) where necessary

• Law enforcement or regulators, if required by law

These service providers only receive the information needed to perform their function and are expected to handle it securely.

6. Overseas Storage of Data

Because we use Squarespace and related third-party tools, some personal information may be stored on servers located outside Australia (including in the United States). By using our Website, you consent to this transfer and storage of information overseas.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Marketing Communications

If you subscribe to our newsletter, we will only use your email address to send you updates, tips, offers, or news related to Cleanscape. You can unsubscribe at any time using the link in any email we send, or by contacting us directly at enquiries@cleanscape.com.au.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g. tax and accounting record-keeping obligations).

10. Access and Correction

You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us at enquiries@cleanscape.com.au. We will respond to reasonable requests within a reasonable timeframe.

11. Children's Privacy

Our Website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

12. Complaints

If you have concerns about how we've handled your personal information, please contact us first at enquiries@cleanscape.com.au so we can try to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will show when changes were made.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cleanscape Landscaping and Design PO Box 226, Carina QLD 4152 Email: enquiries@cleanscape.com.au Phone: 0408 185 808